Details
Sometimes apps can interfere with each other. Listed below is the list of currently investigating and resolved 3rd party app interferences.
3rd Party Apps
- 30/03/2021 – Cisco Jabber v14.0.0.55563
- Problem: A message box that appears can cause text to be entered into Cisco Jabber as a phone number or name.
- Cause: Cisco Jabber ‘Make Call Hot Key’ CTRL+SHIFT+J being called by kwiklook.
- Status:
- 29/04/2021: Cisco have reported a Windows Hot Key conflict between Cisco Jabber v14.0.0.55563 and kwiklook v6.6. The ‘Make Call Hot Key’ is CTRL+SHIFT+J. More information regarding this Hot Key in Cisco Jabber can be found here: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_5/Parameter_Guide/cjab_b_parameters-reference-guide-jabber_125/cjab_b_parameters-reference-guide-jabber_125_chapter_0101.html#CJAB_RF_MFE9601A_00
- 21/04/2021: Bug report submitted to Cisco. Awaiting reply.
- Solution:
- 29/04/2021: The current solution is to disable the Cisco Jabber Hot Key parameter ‘MakeCallHotKey’ in the jabber-config.xml file:
- 21/04/2021: The current solution is to use Cisco Jabber v12.6.4.39721 or below, and upgrade to kwiklook v6.6 or above.
- 29/04/2021: The current solution is to disable the Cisco Jabber Hot Key parameter ‘MakeCallHotKey’ in the jabber-config.xml file:
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