Loading, please wait...

Support

Complete Help Guide

Click here to view the visitor id Complete Help Guide.

Other Support Resources

Click here to access the visitor id Knowledgebase and Support Forum.

Upgrades

The latest version of visitor id is v6.4

Upgrade Now
Release Notes

Click here to read the latest Release Notes.

Upgrade Instructions

Upgrading from v2.1

  1. Make sure you BACKUP your visitor id installation and database before upgrading.
  2. Run the visitor id Upgrade on the Master visitor id PC. Follow the prompts until the upgrade is complete. Run visitor id on the Master PC to complete the upgrade.
  3. Generate the setup installers for your Workstations, Communicator PC's and WebServer while logged into visitor id on the Master PC.
  4. Run the generated setups on their respective PC's.
Upgrading from v3.0.0.232 or above

  1. Make sure you BACKUP your visitor id installation and database before upgrading.
  2. Run the upgrade setup on the visitor id Master PC. Run visitor id to complete the upgrade.
  3. Run visitor id on each Workstation. Press the 'Yes' button when prompted to upgrade and follow the prompts.
  4. Run visitor id Communicator on each Communicator PC (or right click the visitor id Communicator icon in the Windows Task Bar and click 'Check for Updates'). Press the 'Yes' button when prompted to upgrade and follow the prompts.
  5. Run visitor id WebServer on the WebServer PC (or right click the visitor id WebServer icon in the Windows Task Bar and click 'Check for Updates'). Press the 'Yes' button when prompted to upgrade and follow the prompts.

Only one of this item can be added to the cart. To buy additional visitor id licences please click the "Buy Additional Licences" button on the pricing page.

The maximum order quantity of the initial visitor id licence is 1. The quantity has been reset to 1. To buy additional visitor id licences please click the "Buy Additional Licences" button on the pricing page.

Copyright Future Interactive Software Pty Ltd. All rights reserved

Mobile website design by Saanvi Infosoft - www.saanviinfosoft.com

Change Country Desktop Website View Cart