The Simple Facts
visitor id is loaded with features that can be easily configured to suit almost any visitor management scenario.
Sign-In via touch screen interfaces, reception desks and security entry points.
View induction during Sign-In.
Visitor acknowledgement of safety message.
Photo taken (optional).
Visitor pass printed.
Host(s) alerted that visitor has signed-in.
Mobile App for access to the Evacuation List plus Host alerting and contacting visitors.
Evacuation list available on any web enabled device.
Schedule events & attendees.
Security features for regular visitors.
Drill-down reporting to PDF or Excel.
Network multiple entry points.
Integrate with Active Directory.
Multiple Sign-In/Out options.
Personnel Presence Management.
Pre-configured data capture fields.
Print company logo on visitor pass.
Customise background touch screen image.
Multiple customisable fields for data collection including 'Reason for Visit'.
Barcode/QR Code scanning.
Integrate with kwiklook Online for managing contractor/personnel inductions and credentials.
Looking for More Detail?
View our Pricing to see a complete list of all features included in visitor id, read our FAQ below if you have questions or contact us today for a free demo.
Question: What is the difference between Reception and Kiosk function?
Answer: The kiosk is designed for self-sign-in via a touch screen interface whereas the reception function is designed for a staffed reception or security entry point.
Question: Can visitor id work as a stand alone kiosk with a Touch Screen?
Answer: Yes. visitor id can be run in kiosk mode as a touch screen interface for self-sign-in.
Question: Can visitor id be switched between Kiosk and Reception mode?
Answer: Yes. All of the setup and configuration options are managed with the Reception interface. When completed the interface can be changed back to kiosk self sign-in mode.
Question: Are both Kiosk & Reception functions networkable from one database?
Answer: Yes. visitor id can be run on multiple workstations connecting to a database on a designated PC/server.
Question: Does visitor id save the visitor data from first sign in?
Answer: visitor id saves visitor information and creates a record for each visitor. Repeat visitors can choose their name from a search list depending on the security and privacy options selected.
Question: Can a photo be printed on the visitor pass?
Answer: Yes. Visitor passes can be produced with or without a visitor photo.
Question: Is the visitor photo saved?
Answer: Yes the visitor photo is saved with the visitor data recorded at sign-in.
Question: Does visitor id integrate with Active Directory?
Answer: Yes. Personnel records can be synced from Active Directory to eliminate double entry.
Question: Can mobile numbers and email addresses be recorded?
Answer: Yes mobile numbers and email addresses can be recorded. Mobile numbers will show on the evacuation list should they be required.
Question: Is the evacuation list accessible from a mobile device?
Answer: Yes. This requires visitor id Web Server installed and externally accessible on your network.
Question: Can a list of visitors on site be printed in the event of an evacuation?
Answer: Yes. An evacuation list can be printed with one mouse click or can be accessed from any web enabled device. Mobile phone numbers are shown if recorded at sign-in.
Question: What visitor information is stored?
Answer: visitor id has 18 fields for data collection. These fields can be configured to meet any data collection requirements.
Question: Is the host staff member alerted of their visitors arrival?
Answer: Yes. The host is alerted by email, SMS or by a pop-up window if visitor id communicator is installed.
Question: Do visitors read and acknowledge T & Cs (Terms and conditions)?
Answer: Yes. The visitor must read and acknowledge the terms and conditions of entry before a visitor pass is printed. This is an optional setting.
Question: Can more than one staff member be alerted when the visitor signs-in?
Answer: Yes. Multiple staff members can be alerted via email only.
Question: Can the reason for the visit be recorded?
Answer: Yes. A drop list can be enabled so that visitors can choose an appropriate option.
Question: Can the visitor status be viewed by a host user?
Answer: Yes. The host user must be and visitor id installed on their PC with a valid visitor id licence to view the 'Visitors Onsite' list.
Question: Can the host status be viewed by the visitor?
Answer: Yes. During sign-in the host status can be displayed.
Question: Can visitors be pre-booked?
Answer: Yes. Visitors can be manually entered or selected from the registered visitors list and passes printed before their arrival onsite.
Question: Can any label printer be used with visitor id?
Answer: No. visitor id supports the Brother QL Series Label Printer QL-570, QL-700 or QL-720NW and DYMO LabelWriter Printer 450 or 450 Turbo. These are readily available from most local office and IT suppliers.
Question: Can visitor id output data for customised reporting?
Answer: Yes. Detailed data can be output as a .CSV file.
Question: What do the white squares do in the reception interface?
Answer: The white squares enable the user to clear or reset the search and sort filters.
Question: How is visitor is licenced?
Answer: visitor id requires 1 licence per workstation.
Question: Is there an annual subscription and what does it cover?
Answer: Yes. The annual software subscription is 15% of the initial licence price paid. It covers all online and phone and email support, bug fixes and product upgrades.
Question: Are there additional charges for new versions?
Answer: No. All version upgrades are included in the annual software subscription.
Question: What operating systems can visitor id be installed on?
Answer: Windows Vista Business/Ultimate Editions, 7 Professional/Ultimate Editions, 8 Pro/Enterprise Editions, 8.1 Pro/Enterprise Editions.
Question: Is visitor id a cloud application?
Answer: No. visitor id can be downloaded and run on from a local PC or server with multiple workstations attached.
Question: What database does visitor id use?
Answer: visitor id uses a Microsoft SQL database. Microsoft SQL 2008 R2 Express is installed with the visitor id installer.
Question: Can visitor id run in a Terminal Server environment?
Answer: No. Terminal Server environments, such as Citrix and Windows Remote Desktop, are not supported.
Question: Does visitor id require an internet connection?
Answer: visitor id does not need an internet connection to sign-in visitors. An internet connection is required to access the evacuation list feature from a web enabled device via visitor id Web Server.
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