visitor id

The smart visitor management solution

visitor id is a simple, versatile and incredibly flexible software application for signing visitors and/or personnel in and out of sites and facilities.

First Impressions Count!

Present a professional company image right from the start. Today's touch screen is yesterday's carbon copy book.

Safety is Paramount

Ensure visitors sign-out in one piece! Know who they are, where they’re from and who they are visiting. Take it one step further & integrate with kwiklook Online for safety inductions and credential management.

Security & Privacy

Feel secure in the knowledge that visitors on site are easily identified and their information is kept away from prying eyes.

It’s not exclusive! visitor id is currently being used by organisations that are large, small and everything in between. visitor id is affordable and accessible with just a few mouse clicks. Download the full version with a free 30 day licence here today. Prefer a free online demo? Contact us now.

Some of Our Happy Customers

Assa Abloy Department of Transport WA Dick Smith SES Queensland Volvo

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The Simple Facts

visitor id is loaded with features that can be easily configured to suit almost any visitor management scenario.

More Features

Looking for More Detail?

View our Pricing to see a complete list of all features included in visitor id, read our FAQ below if you have questions or contact us today for a free demo.


Question: What is the difference between Reception and Kiosk function?
Answer: The kiosk is designed for self-sign-in via a touch screen interface whereas the reception function is designed for a staffed reception or security entry point.

Question: Can visitor id work as a stand alone kiosk with a Touch Screen?
Answer: Yes. visitor id can be run in kiosk mode as a touch screen interface for self-sign-in.

Question: Can visitor id be switched between Kiosk and Reception mode?
Answer: Yes. All of the setup and configuration options are managed with the Reception interface. When completed the interface can be changed back to kiosk self sign-in mode.

Question: Are both Kiosk & Reception functions networkable from one database?
Answer: Yes. visitor id can be run on multiple workstations connecting to a database on a designated PC/server.

Question: Does visitor id save the visitor data from first sign in?
Answer: visitor id saves visitor information and creates a record for each visitor. Repeat visitors can choose their name from a search list depending on the security and privacy options selected.

Question: Can a photo be printed on the visitor pass?
Answer: Yes. Visitor passes can be produced with or without a visitor photo.

Question: Is the visitor photo saved?
Answer: Yes the visitor photo is saved with the visitor data recorded at sign-in.

Question: Does visitor id integrate with Active Directory?
Answer: Yes. Personnel records can be synced from Active Directory to eliminate double entry.

Question: Can mobile numbers and email addresses be recorded?
Answer: Yes mobile numbers and email addresses can be recorded. Mobile numbers will show on the evacuation list should they be required.

Question: Is the evacuation list accessible from a mobile device?
Answer: Yes. This requires visitor id Web Server installed and externally accessible on your network.

Question: Can a list of visitors on site be printed in the event of an evacuation?
Answer: Yes. An evacuation list can be printed with one mouse click or can be accessed from any web enabled device. Mobile phone numbers are shown if recorded at sign-in.

Question: What visitor information is stored?
Answer: visitor id has 18 fields for data collection. These fields can be configured to meet any data collection requirements.

Question: Is the host staff member alerted of their visitors arrival?
Answer: Yes. The host is alerted by email, SMS or by a pop-up window if visitor id communicator is installed.

Question: Do visitors read and acknowledge T & Cs (Terms and conditions)?
Answer: Yes. The visitor must read and acknowledge the terms and conditions of entry before a visitor pass is printed. This is an optional setting.

Question: Can more than one staff member be alerted when the visitor signs-in?
Answer: Yes. Multiple staff members can be alerted via email only.

Question: Can the reason for the visit be recorded?
Answer: Yes. A drop list can be enabled so that visitors can choose an appropriate option.

Question: Can the visitor status be viewed by a host user?
Answer: Yes. The host user must be and visitor id installed on their PC with a valid visitor id licence to view the 'Visitors Onsite' list.

Question: Can the host status be viewed by the visitor?
Answer: Yes. During sign-in the host status can be displayed.

Question: Can visitors be pre-booked?
Answer: Yes. Visitors can be manually entered or selected from the registered visitors list and passes printed before their arrival onsite.

Question: Can any label printer be used with visitor id?
Answer: No. visitor id supports the Brother QL Series Label Printer QL-570, QL-700 or QL-720NW and DYMO LabelWriter Printer 450 or 450 Turbo. These are readily available from most local office and IT suppliers.

Question: Can visitor id output data for customised reporting?
Answer: Yes. Detailed data can be output as a .CSV file.

Question: What do the white squares do in the reception interface?
Answer: The white squares enable the user to clear or reset the search and sort filters.

Question: How is visitor is licenced?
Answer: visitor id requires 1 licence per workstation.

Question: Is there an annual subscription and what does it cover?
Answer: Yes. The annual software subscription is 15% of the initial licence price paid. It covers all online and phone and email support, bug fixes and product upgrades.

Question: Are there additional charges for new versions?
Answer: No. All version upgrades are included in the annual software subscription.

Question: What operating systems can visitor id be installed on?
Answer: Windows Vista Business/Ultimate Editions, 7 Professional/Ultimate Editions, 8 Pro/Enterprise Editions, 8.1 Pro/Enterprise Editions.

Question: Is visitor id a cloud application?
Answer: No. visitor id can be downloaded and run on from a local PC or server with multiple workstations attached.

Question: What database does visitor id use?
Answer: visitor id uses a Microsoft SQL database. Microsoft SQL 2008 R2 Express is installed with the visitor id installer.

Question: Can visitor id run in a Terminal Server environment?
Answer: No. Terminal Server environments, such as Citrix and Windows Remote Desktop, are not supported.

Question: Does visitor id require an internet connection?
Answer: visitor id does not need an internet connection to sign-in visitors. An internet connection is required to access the evacuation list feature from a web enabled device via visitor id Web Server.


A solution to fit every budget

Professional Enterprise
Free 30 day trial available
on the downloads page
Complete WHS Compliance
Price (AUD) $1,680* POA
Visitor Sign-In
Visitor Sign-Out
Mobile App
Web Camera Support
Pass Printer Support
Reception Mode
Kiosk Mode
Visitor Arrival Email/SMS Alerts
Evacuation Report
Customisable Data Collection
Multiple Workstations
Registered Visitors
Personnel Sign-In/Sign-Out
Active Directory Integration
Pre-Booked Visitors
Event Management
Inductions and Credentials
PDF and Excel Reporting
Access to the Support Forum
Email and Phone Support
Automatic Sign-Out
Privacy Policy
visitor id Communicator
visitor id Web Server
Terms and Conditions
Barcode/QR Code Scanning
Multiple Sites
Online Inductions and Courses
kwiklook Integration

Additional Licences

Additional licences for visitor id Professional can be purchased for $1,380^ each. A licence is required for each PC that visitor id is installed on.

* Includes first year's Annual Subscription of $280. All prices are exclusive of GST. GST will be added in the shopping cart.

^ Includes first year's Annual Subscription of $230. All prices are exclusive of GST. GST will be added in the shopping cart.

Screen Shots




Download visitor id for free today!

Download NowTry the FULL VERSION of visitor id FREE for 30 days. Download and install visitor id and be up and running in minutes! A touch screen, printer and camera are not required to try out visitor id. Download and install on any PC, follow the setup wizard and start signing-in and out visitors.

Install visitor id on a workstation at reception, security or loading dock if a staff member will perform the sign-in procedure for visitors, alternatively, install visitor id on a dedicated workstation where visitors can sign-in unassisted via a touchscreen or keyboard/mouse interface.

BUY visitor id any time during or after the trial period to activate the software.

PLEASE NOTE: You may need to temporarily disable your anti-virus software before installing visitor id.

PLEASE NOTE: DYMO LabelWriter Software v8.7 is supported when using the DYMO LabelWriter printers. You can download DYMO LabelWriter Software v8.7 by clicking here.


Please visit the support page for upgrade information and release notes.

System Requirements

PLEASE NOTE: The system requirements below are an absolute minimum to run visitor id. Future IT cannot guarantee the stability and performance of visitor id if these system requirements are not met.

Master Installation

Workstation Installations

Other Downloads


Complete Help Guide

Click here to view the visitor id Complete Help Guide.

Other Support Resources

Click here to access the visitor id Knowledgebase and Support Forum.


The latest version of visitor id is v6.4

Upgrade Now

Release Notes

Click here to read the latest Release Notes.

Upgrade Instructions

Upgrading from v2.1

  1. Make sure you BACKUP your visitor id installation and database before upgrading.
  2. Run the visitor id Upgrade on the Master visitor id PC. Follow the prompts until the upgrade is complete. Run visitor id on the Master PC to complete the upgrade.
  3. Generate the setup installers for your Workstations, Communicator PC's and WebServer while logged into visitor id on the Master PC.
  4. Run the generated setups on their respective PC's.

Upgrading from v3.0.0.232 or above

  1. Make sure you BACKUP your visitor id installation and database before upgrading.
  2. Run the upgrade setup on the visitor id Master PC. Run visitor id to complete the upgrade.
  3. Run visitor id on each Workstation. Press the 'Yes' button when prompted to upgrade and follow the prompts.
  4. Run visitor id Communicator on each Communicator PC (or right click the visitor id Communicator icon in the Windows Task Bar and click 'Check for Updates'). Press the 'Yes' button when prompted to upgrade and follow the prompts.
  5. Run visitor id WebServer on the WebServer PC (or right click the visitor id WebServer icon in the Windows Task Bar and click 'Check for Updates'). Press the 'Yes' button when prompted to upgrade and follow the prompts.


Hardware options to suit any environment

visitor id can be installed and networked on a variety of devices running Windows 7 Pro, Windows 8.1 Pro or Windows 10 Pro:

Visitor pass printers:

Visitor pass labels:

*Available from most local office and IT suppliers. Hardware items ordered via this website are subject to availability. Items that are out of stock will be placed on backorder and delivered when available.

Photo option:

Future IT has partnered with a number of resellers that can provide a bundled software & hardware solution for all visitor management needs. Contact us for more information.

visitor id Hardware


Future IT - Smart Software Solutions for Facilities Management

Future IT (Future Interactive Software Pty Ltd) was established in Sydney 2000 to provide Facility and Operations Managers with an efficient, user-friendly software alternative to cumbersome paper based and outdated ad hoc compliance systems.

Future IT Logo

Shopping centre operators Lend Lease and IPOH were the first clients to benefit. Over the past 15 years Future IT has expanded into almost every industry sector. Clients include large public companies - Healthscope, BHP and United Petroleum, large public access facilities - Adelaide Oval, Adelaide Convention Centre, Sydney Convention & Entertainment Centre and Brisbane Airport. Other clients include Schools, Aged Care and Retirement Facilities, Clubs, Councils and hundreds of small to medium sized office and manufacturing environments.

The key value propositions of Future ITs software are:

  • compliance and adherence to legislation & standards
  • facilitating a safer work environment
  • presenting a professional image to clients, visitors and employees

Future IT is managed from Australia by its shareholders and continues to grow internationally via a team of consultants, resellers and freelance services personnel.

Contact us to arrange a demo or to discuss your software needs.

Contact Us

Future IT - Australia

Software questions? Hardware questions? Contact us by filling in the form below or view our FAQ or Hardware page.

Send Us a Message

Thank you for purchasing visitor id! We will send through your visitor id licence within the next 12 hours vis the email you provided when purchasing. Please contact us if your licence is not received within 12 hours.

If you haven't done so already, head over to the downloads page and download your copy of visitor id.

Only one of this item can be added to the cart. To buy additional visitor id licences please click the "Buy Additional Licences" button on the pricing page.

The maximum order quantity of the initial visitor id licence is 1. The quantity has been reset to 1. To buy additional visitor id licences please click the "Buy Additional Licences" button on the pricing page.

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